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Tharon Ratuthit Songroipi
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Pool and Mountain Views
Dated Rooms
Subpar Service
7.2/10
Very good
Rooms
7.4
Location
8.2
Service
7.7
Dining
6.1
Guest reviews
7.2/10
based on 21 reviews
3.5/5
based on 1954 reviews
7.8
7.8/10 based on 4579 reviews
#96 of 455 hotels in Patong based on Tripadvisor
Tony
United Kingdom,
May
2024
8.6/10
The hotel provided the perfect respite with a comfortable setting and inspiring decor. The location was central with good access to the beach and nightlife, though it is situated in an area with unique surroundings. The dining experience was great, although catering to Western tastes could be improved. The service was efficient and extremely helpful, making every guest feel welcome. The rooms were top-notch, but the lack of a dedicated shower cubicle in the bath was a small drawback.
Rooms
9.0
The rooms were impressive, offering a high standard of comfort and design.
Service
9.0
The staff here were exceptional, always going above and beyond to assist guests.
Location
8.0
The hotel's location was wise and convenient, with easy access to everything, albeit in a unique area.
Dining
8.0
The dining options were delicious, with standout items like omelettes and waffles, though some more Western choices could enhance the experience.
Facilities
9.0
The hotel's facilities were top-notch, offering everything needed for a comfortable stay.
Sandra
United Kingdom,
April
2024
7.8/10
I enjoyed my stay at the hotel overall. The small, triangular balcony in the room was intimate but cozy for two people. The room wasn't very soundproof, so I'd recommend earplugs. The central control panel was a convenient feature, although the view wasn't impressive.
Rooms
7.0
The small, triangular balcony added charm to the room and the central control panel was very convenient.
Service
9.0
The service was exceptional, especially in helping with luggage and arranging a wheelchair promptly when needed. The pool was a highlight.
Location
8.0
The hotel is ideally located near the market, but the area could be cleaner. It's convenient for activities and exploring nearby attractions.
Dining
7.0
The dining experience offered a wide variety of dishes but lacked some 5-star hotel essentials like fresh juice and cheese. However, the promotional buffets for lunch and dinner were enjoyable.
Facilities
8.0
The hotel facilities were well-maintained, and the pool area was a great place to relax. The Wi-Fi service was reliable as well.
Henry
United Kingdom,
April
2024
6.4/10
Our stay at the hotel was a mixed experience. The rooms, although spacious and well-appointed, need a facelift as they are quite dated, yet they provided the perfect respite with a comfortable setting and inspiring decor. The service fell short of expectations, being helpful to our request for extra pillows and blankets, but the staff were not friendly and lacked warmth. The location was convenient for exploring Patong, being walking distance to the vibrant Bangla Road and various shopping and dining options. The dining experience had its highs and lows, with delicious offerings like the omelettes and waffles but also some disappointingly below-average choices. Overall, the hotel offered a decent stay with room for improvement in various aspects.
Rooms
7.0
The rooms were spacious and well-appointed but need a facelift as they are quite dated. Despite this, they provided the perfect respite with a comfortable setting and inspiring decor.
Service
5.0
The service was a bit mixed. While they were helpful to our request for extra pillows and blankets, the staff lacked friendliness and warmth.
Location
8.0
The location was convenient for exploring Patong, being walking distance to Bangla Road and various shopping and dining options.
Dining
6.0
The dining experience had its highs and lows. Some dishes, like the omelettes and waffles, were delicious, but overall, it was below average.
Facilities
6.0
The facilities were adequate but could use some enhancements.
Ernest
United Kingdom,
March
2024
5.0/10
The hotel has pool and mountain views, but it needs a facelift as the rooms are quite dated. The location is close to the main street and Patong beach, making it very convenient, though it's noisy due to its proximity to Bangla Road. The dining experience was below average, with cold food being served. Service was subpar with staff lying to cover up their mistakes and privacy being compromised due to its location near a nightclub.
Rooms
6.0
The rooms have pool and mountain views, but they need a facelift as they are quite dated.
Service
5.0
The service fell short with staff lying and no privacy due to the nightclub opposite the hotel.
Location
7.0
The location is very convenient, close to the main street and Patong beach, but the noise from Bangla Road can be disruptive.
Dining
5.0
The dining experience was below average with consistently cold food being served.
Facilities
5.0
The hotel facilities were lacking in quality and attention to detail.
Convenient Location
Dated Rooms
Kevin
United Kingdom,
March
2024
7.8/10
The hotel offers a mixed experience with magnificent rooms and fantastic service, though there are aspects that need improvement such as dining options. The location is great for accessing nightlife and dining choices.
Rooms
9.0
The rooms were magnific with nice views and spacious.
Service
8.0
The service was very helpful and responsive, providing valuable tips and assistance.
Location
9.0
The location is extremely convenient for those interested in the nightlife of Phuket.
Dining
6.0
The dining experience could be improved with more flavorful options and better service.
Facilities
7.0
The facilities need attention, especially regarding noise and pool maintenance.
Lee
United Kingdom,
February
2024
6.2/10
The hotel is conveniently located near shopping areas and just a 5-minute walk to the beach, offering a mix of affordable pricing. The rooms were nicely decorated and clean, although some found the beds too hard. The service was hit or miss - while some staff were friendly and accommodating, others were unhelpful or shifted blame. The dining options were decent, with separate halal and non-halal food choices. Overall, a centrally located hotel with a mix of positive and negative experiences.
Rooms
7.0
The rooms were nicely decorated, lush, and clean.
Service
5.0
The staff was a mix of friendly and unhelpful encounters, with some trying to scold guests.
Location
8.0
The location was great, offering a convenient walking distance to various attractions.
Dining
6.0
The dining options were acceptable, with separate halal and non-halal choices.
Facilities
5.0
The facilities were average, not standing out notably.
Great location
Hit or miss service
John
United States,
February
2024
6.2/10
I had a mixed experience at this hotel. However, the senior supervisor's assistance improved the situation later.
Rooms
7.0
The rooms were clean and comfortable but didn't fully meet my expectations at first.
Service
6.0
The service was a bit of a rollercoaster. While the staff, especially the pool staff and Supervisor 'O,' were amazing and attentive, some members were unhelpful and even shouted, showing poor English skills.
Location
6.0
Dining
7.0
The dining experience was a mix. Although it wasn't up to the mark, the variety of dishes was nice and had some treats for Europeans.
Facilities
5.0
The facilities were a bit outdated and didn't match the overall location vibe well.
Josh
United Kingdom,
January
2024
7.0/10
The hotel was not as per our expectation, old, musty, and noisy due to its proximity to a night club. However, the service was amazing, with kind and extremely helpful staff, particularly the pool staff and supervisor 'O'. The location was great, central with easy access to shopping spots and nightlife. On the downside, the dining experience was not what one would expect from a 5-star establishment.
Rooms
5.0
The room was old, musty, and noisy due to its location near a night club, not matching the photos on the booking website.
Service
9.0
The service was amazing, with extremely helpful and friendly staff who looked after us well, particularly the pool staff and supervisor 'O'.
Location
8.0
The location was great, very central and convenient for accessing shopping places, nightlife, and within walking distance to Bangla Road.
Dining
6.0
The dining experience was average with a big spread but not up to the standards of a 5-star establishment.
Facilities
5.0
William
United Kingdom,
January
2024
8.2/10
The hotel has the best view, and all facilities are very clean. However, the variety of breakfast options is very poor. The connection to the pool is convenient.
Rooms
8.0
The rooms were very clean and all hotel facilities were well-maintained.
Service
9.0
The staff, especially 'BEENA' at the lobby restaurant, provided excellent service and are professional. They responded quickly to all our requests.
Location
9.0
The location is perfect, especially if you want to enjoy Patong beach. It is within walking distance of everything.
Dining
7.0
The dining experience offered something new every day, but some improvements could be made, especially regarding certain dishes. The best steaks were a highlight.
Facilities
8.0
All hotel facilities were top-notch and provided a comfortable stay.
Peter
United Kingdom,
December
2023
6.6/10
The hotel has a nice blue beautiful interior, but our room felt unclean, and housekeeping only sprayed freshener spray. The staff, especially Mr Butt, were kind and helpful, even saving us money on a taxi. The location is wise and nearby everything, a bit far from the beach. The dining was average, lacking tables, but the omelettes and waffles were delicious. Overall, it's a mixed experience with room cleanliness as a downside and friendly staff as a highlight.
Rooms
5.0
Our room felt unclean, and housekeeping only sprayed freshener spray.
Service
9.0
The staff, especially Mr Butt, were kind and helpful, even saving us money on a taxi.
Location
7.0
The location is wise and nearby everything, a bit far from the beach.
Dining
6.0
The dining was average, lacking tables, but the omelettes and waffles were delicious.
Facilities
6.0
Some facilities could be improved.
Ann
United States,
October
2023
9.0/10
My stay at the hotel was fantastic! The rooms were clean and comfortable, and I found it very convenient to book via the hotel office website. The poolside was excellent, and I was delighted to find halal food available at the Casablanca restaurant. The housekeeping service was outstanding, and I particularly enjoyed the quiet atmosphere. Special thanks to Mr Moazzam for his friendly assistance during my stay!
Rooms
9.0
The room I stayed in was clean and comfortable, providing a pleasant stay.
Service
10.0
The hotel staff, especially Mr Moazzam, were exceptionally friendly and helpful, always ready to assist in any way possible. Their warm smiles made me feel welcomed throughout my stay.
Location
9.0
The hotel's location was excellent, central to the main action and shopping areas of Patong. While the access may be through a lively area, it was convenient with good access to the beach and nightlife.
Dining
9.0
The dining experience at the hotel was outstanding, with a great selection of regional dishes available. I found it to be a great asset to my overall stay.
Facilities
8.0
The hotel offered excellent facilities, including a good poolside area where I enjoyed spending some relaxing time.
Michael
United Kingdom,
October
2023
6.0/10
The hotel has a great location in the heart of the Patong action, perfect for the hustle and bustle of the town. The rooms, though clean and spacious, had a mix-up during check-in, and housekeeping was not up to standard. Service was a hit-or-miss with some staff friendly and efficient while others not so accommodating. The dining options were a bit limited and not catering enough for Western tastes. However, the place is at the center of the action with easy access to major attractions.
Rooms
6.0
The rooms felt unclean initially, and there was a mix-up during check-in.
Service
5.0
The staff seemed unsure at times, but some were friendly and efficient.
Location
8.0
The hotel is extremely central, perfect for those who want to be right in the heart of the Patong action.
Dining
5.0
The dining options were a bit limited, especially for Western preferences.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
David
United States,
September
2023
7.2/10
I absolutely loved the location of the hotel, being in central Patong near the beach and mall with so much to explore. The rooms were quite spacious and extremely clean, though I was a bit bothered by the street noise from the music. The service was exceptional and they promptly responded to my requests for extra pillows and blankets. Unfortunately, the dining experience was poor for vegetarians and halal eaters. The facilities were okay, but there were some issues with the pool needing maintenance.
Rooms
8.0
The rooms were quite big and extremely clean, spacious but noisy due to street music.
Service
9.0
The staff were helpful and friendly, especially during the busy period. They quickly reacted to our requests for extra pillows and blankets.
Location
9.0
The location was great, walking distance to Bangla road and the beach, very convenient for nightlife lovers.
Dining
5.0
The dining experience was poor for vegetarians and halal eaters.
Facilities
6.0
The facilities were decent, but the pool needed some maintenance work.
John
United Kingdom,
August
2023
8.6/10
The hotel offers a fantastic view over Patong with comfortable rooms and responsive customer service. It's centrally located, making it convenient for exploring the vibrant town. The dining experience is satisfactory with a good variety of options, though some dishes may not meet expectations.
Rooms
9.0
The room was spacious, clean, and had 2 balconies with an amazing view over Patong. It was large enough and equipped with air conditioning for hot and humid days.
Service
9.0
The customer services were superb, with attentive and knowledgeable staff always willing to assist. They made the stay enjoyable and hassle-free.
Location
10.0
The hotel is really in the middle of it all, perfect for those seeking the hustle and bustle of Patong. It's within walking distance to key attractions, markets, and convenience stores.
Dining
7.0
The dining options were good, with a variety of choices to cater to different tastes. However, some dishes like the steak were a bit tough and chewy.
Facilities
8.0
The hotel features essential facilities for a comfortable stay, ensuring convenience and relaxation during the visit.
Ellen
United States,
August
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and modern, especially the poolside view. The availability of halal food at the Casablanca restaurant was a great bonus, and the housekeeping service was excellent. Initially, there was some noise, but it was quickly resolved by moving to a quieter part of the hotel.
Rooms
9.0
I loved the clean, comfortable, and modern rooms. Special thanks to Mr Moazzam for being so friendly and helpful. The housekeeping service was excellent.
Service
9.0
The service was amazing, and the staff were very attentive. I particularly appreciated the lovely pool bar staff who were always helpful and polite. Mr Moazzam at the hotel taxi and tour counter was exceptionally friendly and made my stay even more enjoyable.
Location
9.0
The location was fantastic, not too busy, and close to the market, taxis, and shopping options. Being near Patong Beach was a big plus for me as I could easily enjoy the activities and nightlife.
Dining
6.0
The dining experience was a bit disappointing, especially the poor Chinese show and breakfast that seemed catered for groups. There was also an issue with the room type despite specific requests.
Facilities
The facilities were great overall with various services offered such as room service, housekeeping, and tour assistance. However, there were some issues with the breakfast quality.